Simplify Intercom Microsoft Dynamics 365 Business Central Integration with seamless setup
Easily set up Intercom Microsoft Dynamics 365 Business Central Integration without coding. Start automating your workflows and Integrate Intercom with Microsoft Dynamics 365 Business Central today.
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
New Conversation
Triggers when a new conversation is created by a user in Intercom.
New Lead
Triggers when a new Lead is created.
New Ticket
Triggers when a new ticket is created.
New User
Triggers when a new user is created.
Updated Ticket
Triggers when a ticket is updated.
Execute Custom API Call
Trigger when new data comes in your custom api call.
New Chart Of Account
Trigger when New Chart Of Account created.
New Company
Trigger when new company is created
New or Updated Contact
Trigger when new contact created.
New Customer
Trigger when new Customer is created
New Customer Sale
Trigger when a new customer sale is created
New Employee
Trigger when new Employee is created
New Person
Triggers when a new person is created.
New Purchase Invoice
Trigger when new purchase invoice is created
New Or Updated Sales Invoice
Trigger when new sales invoice is created
New Sales Invoice
Trigger when new sales invoice is created
New Sales Order
Trigger when a new sales order is created in a specific account.
New/Update Item
Triggers every time a new item is created.
New Vendor
Trigger when new vendor is created.
New and Updated sales Quote Lines
Trigger when new sales Quote Lines is created
New or Updated Customer
Trigger when a customer updated.
Updated Sales Order
Trigger when any sales order updated.
Create Note
create a note within Intercom
Create/Update Lead
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Create/Update User
Update a user within Intercom given their e-mail address.
Send Incoming Message
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Update Ticket
Update a ticket within Intercom
Create Contact
Create Contact
Create Customer
Create a Customer
Create Employee
Create a Employee
Create Item
Creates an item.
Create Order Line Item
Creates a new order line item.
Create Sales Invoice
Create a Sales Invoice
Create Sales Order
Create a Sales Order
Create Vendor
Create a Vendor
Custom API Call
Custom api call
Delete Custom API
Delete your custom api call.
Update Custom API Call
Update custom api call.
Update Customer
Update Customer
Update Item
Updates an item.
Update Sales Order
Updates an order.
New Closed Conversation
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
New Conversation
Triggers when a new conversation is created by a user in Intercom.
New Lead
Triggers when a new Lead is created.
New Ticket
Triggers when a new ticket is created.
New User
Triggers when a new user is created.
Updated Ticket
Triggers when a ticket is updated.
Execute Custom API Call
Trigger when new data comes in your custom api call.
New Chart Of Account
Trigger when New Chart Of Account created.
New Company
Trigger when new company is created
New or Updated Contact
Trigger when new contact created.
New Customer
Trigger when new Customer is created
New Customer Sale
Trigger when a new customer sale is created
New Employee
Trigger when new Employee is created
New Person
Triggers when a new person is created.
New Purchase Invoice
Trigger when new purchase invoice is created
New Or Updated Sales Invoice
Trigger when new sales invoice is created
New Sales Invoice
Trigger when new sales invoice is created
New Sales Order
Trigger when a new sales order is created in a specific account.
New/Update Item
Triggers every time a new item is created.
New Vendor
Trigger when new vendor is created.
New and Updated sales Quote Lines
Trigger when new sales Quote Lines is created
New or Updated Customer
Trigger when a customer updated.
Updated Sales Order
Trigger when any sales order updated.
Create Note
create a note within Intercom
Create/Update Lead
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Create/Update User
Update a user within Intercom given their e-mail address.
Send Incoming Message
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
FAQs on Intercom Microsoft Dynamics 365 Business Central Integrations
What Is Intercom?
Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.
What Is Microsoft Dynamics 365 Business Central?
Microsoft Dynamics 365 Business Central is a cloud-based, all-in-one business management solution designed for small to medium-sized businesses. It helps businesses make informed decisions with connected data across accounting, sales, purchasing, inventory, and customer transactions.
How Intercom and Microsoft Dynamics 365 Business Central Integrations Work?
The integration between Intercom and Microsoft Dynamics 365 Business Central is a seamless process that allows for efficient data sharing and collaboration between the two applications. Here's a step-by-step guide on how this integration works:
Connection Establishment: The first step is establishing a secure connection between Intercom and Microsoft Dynamics 365 Business Central. This is typically done through an API (Application Programming Interface) integration, where both apps communicate and exchange data.
Data Mapping: By aligning corresponding data elements, this process guarantees meaningful and contextually correct data sharing in real-time.
Authentication and Authorization: This step ensures that only authorized entities can interact with data, preventing unauthorized access and potential breaches.
Data Synchronization: With the connection, mapping, and authentication in place, data is synchronized between the apps.
Real-time Updates: This feature provides users with the most recent information, enabling them to make informed decisions based on live data.
Customization and Automation: Tailor the integration to specific business needs. Automate processes, trigger actions and set up notifications to enhance efficiency and streamline workflows.
Is the Integration Between Intercom and Microsoft Dynamics 365 Business Central secure?
While assessing the security of integrating Intercom with Microsoft Dynamics 365 Business Central, one must ensure the encryption protocols are strong when transmitting data between both apps. Appy Pie is compliant with various data protection regulations like GDPR and CCPA. It also offers two-factor authentication and encryption. Here's a concise guide to assessing the security of the Intercom-Microsoft Dynamics 365 Business Central integration:
Data Encryption: This will ensure that any information shared remains secure and inaccessible to unauthorized parties.
Authentication and Authorization: It is crucial to ensure that the integration process has strong two-factor authentication mechanisms.
Access Control: This will prevent unauthorized users from gaining access to sensitive information or performing actions they are not permitted to do.
Data Storage Security: This ensures that the databases or storage systems used by Intercom and Microsoft Dynamics 365 Business Central integration have adequate security measures.
User Education and Awareness: Appy Pie ensures that the businesses using the integrated apps are trained to recognize potential security threats.
Page reviewed by Abhinav Girdhar | Last Updated on June 8, 2025, 5:57 am
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